Privacy Policy

Name: 10 On Pauling Hotel
Address: 10 Pauling Road, Suburbs, Bulawayo, ZW
Telephone: +263-12-345-6789
Price range: $$$

How 10 On Pauling collects, uses, and protects your information.

What We Collect

Contact details you share when enquiring or booking (name, email, phone).
Stay details such as dates, room type, special requests, and dietary preferences.
Payment and billing information processed securely by our trusted providers.
Website analytics (pages visited, device type, approximate location) to improve your experience.
Communication records when you call, email, or message us.

How We Use Your Information

To confirm reservations, tours, car rentals, and restaurant bookings.
To personalise your stay with welcome notes, amenities, and dietary considerations.
To send essential updates about your booking or on-site services.
To share news and offers when you opt in (you can unsubscribe anytime).
To maintain safety, comply with legal requirements, and protect our guests and property.

Sharing & Storage

We share only what is necessary with payment processors, tour partners, or service vendors who support your booking.
We do not sell your data.
Data is stored securely with access restricted to authorised staff and partners.
We retain information only as long as needed for bookings, legal obligations, and legitimate business purposes.

Your Choices

Access or correct your information by contacting us.
Opt out of marketing at any time via the unsubscribe link or by emailing us.
Manage cookies through your browser settings; essential cookies keep the site running.

Contact Us

Have questions or requests? Reach us at info@10onpaulinghotel.com or +263 71 070 6054.
10 Pauling Road, Suburbs, Bulawayo, Zimbabwe.

Updates to this policy

We may update this policy to reflect changes in our services or legal requirements. The latest version will always be available on this page. If updates significantly change how we handle your information, we will let you know using the contact details on your booking.